Legal
Terms of Service
Last updated: May 2025
Agreement to Terms
By accessing or using Enchanted Alerts ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use the Service.
We reserve the right to update or modify these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.
Description of Service
Enchanted Alerts is a notification service that monitors the public availability of dining reservations at Walt Disney World Resort and sends email alerts when availability matching your preferences is detected.
We do not make bookings on your behalf, hold reservations, or interact with your Disney account. The Service is limited to monitoring and notification only. When a matching slot is found, you are responsible for completing the booking yourself through Disney's official reservation system.
Eligibility
You must be at least 13 years of age to use the Service. By creating an account, you represent and warrant that you meet this requirement. If you are under 18, you should have your parent or legal guardian's permission before using the Service.
Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Providing accurate and complete registration information
- Keeping your contact email address current and valid
You agree not to share your account with others or allow unauthorized access to your account. If you believe your account has been compromised, you should change your password immediately.
Acceptable Use
You agree to use the Service only for lawful, personal, non-commercial purposes. You agree not to:
- Attempt to circumvent, disable, or interfere with security features of the Service
- Use automated scripts or bots to interact with the Service beyond normal use
- Resell, redistribute, or commercialize access to the Service without authorization
- Create accounts under false identities or impersonate others
- Attempt to gain unauthorized access to other users' data or accounts
- Use the Service in any manner that could damage, disable, or overburden our systems
Alert Limits and Availability
User accounts may be subject to limits on the number of simultaneous active alerts, as determined by account type or administrator setting. These limits exist to ensure fair and stable service for all users.
We make no guarantee of service uptime or that a specific reservation will be detected and alerted. Disney's reservation system, availability data, and the timing of cancellations are outside of our control. Enchanted Alerts is provided as a best-effort monitoring service.
No Affiliation with Disney
Enchanted Alerts is an independent, third-party service and is not affiliated with, endorsed by, sponsored by, authorized by, or in any way officially connected to The Walt Disney Company, Walt Disney World Resort, or any of their related entities.
All Disney trademarks, service marks, trade names, and logos are the property of The Walt Disney Company. Use of these marks on our site is for reference purposes only and does not imply any affiliation or endorsement.
We are not responsible for changes Disney makes to their reservation system, pricing, availability, or terms that may affect the function of this Service.
Disclaimers and Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or that reservations will be detected or that notifications will be delivered. We are not liable for any lost reservation opportunities or failure to secure a dining booking.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ENCHANTING ALERTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE.
Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, conduct we determine to be harmful to the Service or other users, or for any other reason at our sole discretion.
You may close your account at any time by contacting us. Upon termination, your data will be handled in accordance with our Privacy Policy.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the applicable courts.
Contact
If you have questions about these Terms, please contact us through the service's support channels.